Terms and Conditions - Mom4baby.com EN

Terms and Conditions - Mom4baby.com

Terms and Conditions

Welcome! We are pleased that you have chosen our products. Below you will find the terms and conditions that help both you and us maintain a smooth and fair business relationship. We're always here if you have any questions or concerns. Let's work it out together!

1. Scope

These Terms and Conditions (T&C) apply to all contracts that you, as a consumer, enter into with us, Einzelunternehmen Stanislav Stepchenko CleverPrint (Mom4baby.com). These T&C cover the sale of physical, digital, and personalized products, as well as general children's goods.

2. Contractual Partner, Conclusion of Contract

The contractual partner is Einzelunternehmen Stanislav Stepchenko CleverPrint, An St. Marien 21, 51143 Köln. Once you place your order, we confirm it via email, and the contract is concluded.

3. Right of Withdrawal

We understand that plans may change. You have the legal right to withdraw from the purchase within 14 days. However, please note:

  • Digital Products: Once you start downloading, your right of withdrawal expires, as the product is made available to you immediately.
  • Personalized Products: For goods specially made according to your specifications, such as personalized books, the right of withdrawal does not apply.
  • Standard Products: For non-personalized physical children's goods, the usual 14-day right of withdrawal applies.

4. Prices and Shipping Costs

All our prices include the statutory VAT. Shipping costs are clearly and transparently displayed during the ordering process. There are no hidden fees.

5. Delivery and Retention of Title

5.1. We deliver physical goods to the address you provide.

5.2. Digital products are made available immediately after payment is received via email. In case of technical problems, we strive to provide the product within a maximum of three hours.

5.3. The goods remain our property until full payment has been made.

6. Payment

6.1. You can conveniently pay with credit card, PayPal, or bank transfer.

6.2. For digital products, the provision is immediate after successful payment.

7. Warranty and Guarantees

7.1. The statutory warranty rights apply to our products.

7.2. Additional guarantees for standard products may apply if explicitly stated in the product description.

8. Liability

We are liable for damages caused by us, our legal representatives, or agents, in the following cases:

  • In case of injury to life, body, or health, except when the damage was caused by the consumer's failure to follow the product instructions.
  • In case of intentional or grossly negligent breach of duty.

9. Right of Withdrawal for Digital, Personalized, and Standard Products

9.1. For digital products like downloads, the right of withdrawal expires as soon as the download has started.

9.2. For personalized products made specifically for you, there is no right of withdrawal.

9.3. For standard products (non-personalized physical goods), the 14-day right of withdrawal applies according to the legal regulations.

10. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be found at https://ec.europa.eu/consumers/odr/. We are not obliged to participate in a dispute resolution process but are committed to resolving your concerns promptly and directly.

11. Final Provisions

Should any provision of these T&C be invalid, the contract remains valid in its entirety. German law applies.

Thank you for trusting Mom4baby.com. We look forward to processing your order and delighting your children with our unique products!